Terms & Conditions for the website “Kolkata Kathi Rolls” URL: https://kolkatakathiroll.shop/ , covering its operations.include and address the following details:
• Business description: Kolkata Kathi Rolls offers authentic Kolkata-style street-food rolls, dine-in, takeaway, delivery services, and event catering services in New Delhi.
• Website/App URL: https://kolkatakathiroll.shop/
• User/account responsibilities: Users must provide accurate information, abide by website rules, not misuse the service, etc.
• Ordering/payment terms: If online ordering is available, include payment methods, delivery terms, cancellation, refund policy (e.g., for catering or orders), any minimum order value, etc.
• Delivery/takeaway terms: Clarify delivery areas (New Delhi region), time estimates, responsibilities for delays, user obligations (give correct address, accessible location).
• Event catering services: Specify how orders for events are accepted, minimum notice, changes/cancellations, and extra charges where applicable.
• Intellectual property: All content on the website (menu descriptions, images, logos) belongs to Kolkata Kathi Rolls; users may not reproduce without permission.
• Limitation of liability and disclaimers: The business is not liable for indirect damages, user allergies, or third-party delivery delays. Food service disclaimers (allergens, fresh preparation).
• Termination of service: The business can refuse service or terminate user access if terms are violated.
• Governing law and dispute resolution: Indicate jurisdiction (New Delhi, India) and how disputes will be settled (e.g., arbitration/mediation).
• Delivery/catering service special conditions: e.g., user must confirm final guest count, menu choices ahead of event, deposit requirements, etc.
• Changes to Terms: Business may revise terms; users will be notified or changes posted.
• Contact information for legal queries: same as above (address, phone, email).
Ensure the Terms & Conditions are legally sound, readable, and tailored to the food service/catering business and website context.
*Onboarding Requirements*
Website Pages
* Terms & Conditions page.
> “We collect personal details like your name, email address, and phone number etc. By sharing your information, you authorize Kolkata Kathi Roll to contact you via SMS, RCS, WhatsApp, Email, and other communication channels. This consent overrides any NDNC/DND registration as per TRAI regulations.”
Contact Us Page
* Add a Contact Form on Contact us page – https://kolkatakathirolls.shop/contact
* Include a mandatory opt-in checkbox with this text
> “I agree to receive messages and communication via RCS.”
Business Email
Create a business email ID for POC.
Example: mubarak@kolkatakathirolls.in